Truecaller launches new ‘Scamfeed’ feature designed to crowdsource scam alerts

According to Truecaller, users can post anonymously on Scamfeed if they prefer. They can also attach images, screenshots, and videos to their posts. In addition, users can also comment, ask questions, and share posts from Scamfeed to other platforms like WhatsApp.

“The power of community is key in fighting scams. Scamfeed uses the knowledge and experiences of our users in India to create a safer space for everyone. By learning from each other, people can stay one step ahead of fraudsters,” Tonmoy Goswami, Product Director of New Initiatives at Truecaller, said.

This new offering is aimed at transforming Truecaller into a real-time scam alert tool. Users can quickly check Scamfeed to see if a phone number has been reported by others, and find out what signs to look for in a possible scam, as per the company.

In March this year, Truecaller launched a new AI-powered tool called ‘Max’ that helps detect and block spam. The feature is currently available within the Android version of the app for Truecaller premium subscribers, and it works by blocking calls that are not from your list of approved contacts.

Truecaller has been around since 2009, when it was introduced on all platforms, including iOS.

“At the time, there was no native support for Caller ID on iOS. What we were doing was a workaround through which we were providing some sort of spam detection. Over the years, we continued to use different workarounds to provide the same value users expected from Truecaller. The expectation was simple: if I get a spam call, please let me know or block it for me,”  Nakul Kabra, product director-iOS at Truecaller, told indianexpress.com in an interview earlier this month.