No more cancellations? Uber’s new policy to improve rider experience

No more cancellations? Uber’s new policy to improve rider experience

Commuters in metro cities are frustrated over the increasing number of cancellations on Uber, the app-based taxi service. Geetika Sachdev–a communication professional based in Gurgaon– is extremely disappointed with Uber services. “I had a crucial meeting to attend and couldn’t make it, since three cab drivers cancelled on me. The worst part is they agree […]

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CCPA issues notices to Ola, Uber for unfair trade practices

CCPA issues notices to Ola, Uber for unfair trade practices

Consumer protection regulator CCPA on May 20 said it has issued notices to cab aggregators Ola and Uber for unfair trade practices and violation of consumer rights. The Central Consumer Protection Authority (CCPA) has given 15-days time for these two companies to reply to the notices. “We have issued notices to both Ola and Uber. […]

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