Tag: customer behaviour

Tarun Sareen, Managing Director, Sun Life Asia Service Centres. | Photo Credit: Special Arrangement BFSI (banking, financial services and insurance) customers now expect the services they want to be rendered immediately and this transformative change in customer behaviour has added to the challenges of the insurance industry, observed Tarun Sareen, Managing Director, Sun Life Asia […]

Tarun Sareen, Managing Director, Sun Life Asia Service Centres | Photo Credit: Special Arrangement BFSI (banking, financial services and insurance) customers now expect the services they want to be rendered immediately and this transformative change in customer behaviour has added to the challenges of the insurance industry, observed Tarun Sareen, Managing Director, Sun Life Asia […]