Meet the AI chatbots replacing India’s call centre workers

Meet the AI chatbots replacing India’s call centre workers

At a startup office in this Indian city, developers are fine-tuning artificial-intelligence chatbots that talk and message like humans. The company, LimeChat, has an audacious goal: to make customer-service jobs almost obsolete. It says its generative AI agents enable clients to slash by 80% the number of workers needed to handle 10,000 monthly queries. “Once […]

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‘AI is already smarter than us’: Geoffrey Hinton warns of job loss, digital immortality, and existential risk

‘AI is already smarter than us’: Geoffrey Hinton warns of job loss, digital immortality, and existential risk

“It’s digital. And, because it is digital, you can simulate a neural network on one piece of hardware, and exactly the same neural network on another piece of hardware, so you can have clones of the same intelligence,” said Nobel laureate Geoffrey Hinton, while explaining why he thinks artificial intelligence (AI) is already superior to […]

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