ChatGPT down for more than five hours, OpenAI says it is investigating outage

ChatGPT down for more than five hours, OpenAI says it is investigating outage

Technology


ChatGPT, OpenAI’s popular AI-powered chatbot, is reportedly down for thousands of users across the world. While it is still unclear how many people are affected by the recent outage, according to DownDetector, the website that tracks the online status of various services,  users reported that the outage started somewhere around 12 PM.

In the last few hours, more than 800 people from India have complained that they are unable to use the AI chatbot. Following user reports, OpenAI has also updated its status to reflect that the AI chatbot they are “currently experiencing issues”.

More than 800 people in India are saying that ChatGPT is currently down or not working for them. More than 800 people in India are saying that ChatGPT is currently down or not working for them. (DownDetector/Express Photo)

The Sam Altman-led AI startup said that “some users are experiencing elevated error rates and latency across APIs, ChatGPT, and Sora.” At the time of writing, paid ChatGPT subscribers who tried using its text-to-video generation model, Sora, are also facing problems for the last 37 minutes. OpenAI is currently investigating the problem, but the company hasn’t said anything on when the service will be restored.

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ChatGPT is down for thousands of people around the world. ChatGPT is down for thousands of people around the world. (Image Source: OpenAI)

While some say that ChatGPT is working just fine, others say they are constantly getting network errors. Earlier today, users also said that the website, mobile and desktop are loading but not working for them. When we tried using ChatGPT, the AI chatbot did load the page but did not give any response when asked anything.

ChatGPT isn't replying for some. Several ChatGPT users say all they see is a black circle when they ask about anything. (Express Photo)

Since OpenAI is also facing problems with the APIs, third-party services that use ChatGPT may also be facing downtime. This is the second time this month that ChatGPT users have faced downtime. Also, in the early morning of June 9, OpenAI said that ChatGPT search was facing some issues, but it managed to restore services.

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Around a week ago, several users took to DownDetector and X, saying that the AI chatbot was down for them. On February 14, the AI chatbot suffered a massive worldwide outage, which lasted for around two hours. With OpenAI’s services affected for the last 5 hours, this might be the longest ChatGPT outage we have seen so far.

As you can see below, several X users have shared their thoughts on the outage. While some resorted to sharing memes, others are agitated that the AI chatbot isn’t working.

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